Frequently Asked Questions
Everything you need to know about your RegalRose order.
What shipping methods do you offer?
We provide standard and expedited shipping worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping durations vary by destination.
How can I return an item?
We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our Returns Portal to generate a prepaid shipping label.
What materials are used in your jewelry?
Our pieces are crafted from high-quality materials including 925 Sterling Silver, 18k Gold plating, and ethically sourced gemstones to ensure durability and shine.
How do I track my order?
Once your order has shipped, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.
Do you offer a warranty on your products?
Yes, all RegalRose products come with a 12-month warranty covering manufacturing defects. This does not include general wear and tear or accidental damage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.